Caitlin was so good to communicate with throughout the process of our purchase. She is not only prompt, knowledgeable, and consistent but also has amazing customer experience acumen.
We would consider Caitlin for future sales or purchase because our experience has been nothing short of enjoyable (which is rare when it comes to real estate and how tiring or stressful the process can be).
Highly recommend Caitlin!
Alex Mintorn is the number 1 North Shore agent for a number of reasons.
1. Communication - absolutely outstanding, could not be faulted a single way
2. Honesty - happy to deliver bad news quickly and honest about expectation setting which I feel is rare
3. Good bloke, genuine, honest and 100% empathetic of the vendors position.
4. Employer - as the owner Alex has every staff member a replication of himself. From every touch point his team were outstanding.
The best experience.
I found Alex to be honest, genuine, great communicator, totally committed and professional. I felt totally supported and informed throughout the whole process. Alex has an excellent grasp of the current market and a great team behind him dedicated to achieving the best results possible for his client. Alex's negotiating skills are exceptional achieving a great result for both vendor and purchaser in a very polite and professional manner. To achieve this result even before the property went to market was amazing. Happy vendor!
Highly recommend the Pello Team with every aspect of Selling and Buying your property. Alex and his team made the process as smooth and stressfree as possible. After selling our Family home through Pello, we then started our search to downsize and find the right property. Both Pello teams were extremely helpful showing us a multitude of suitable places. In challenging market they finally found our dream place. We truly appreciated their guidance and extensive knowledge.
Blake was very professional. Exceptionally well researched and prepared. I couldn’t have asked for a better negotiator. Very happy to be the new owner of this property.
Blake is very attentive and helpful throughout the process. His expertise, professionalism and support is much appreciated. Highly recommended.
Blake was always very quick to respond and help, organise inspections and helped achieve a good outcome!
Stefon was professional in our dealings with him and responded in a timely manner to questions and requests for additional private inspections outside of normal hours. Helped to facilitate the transaction process and was flexible to deal with.
Stefon consistently kept us informed throughout the process. His staff were also extremely helpful at inspection times and friends reported to us that they promoted the property well during openings. Stefon was extremely persistent in closing the deal and we are very excited to have sold in our preferred time frame. Many thanks to Stefon and his team.
Stefon looked after the sale of my house and got me a great price. I appreciated his transparency and regular communication.
Stefon found us the house we were looking for and sold it to us and then sold our house. We found Stefon to be across all the detail and worked very hard around the clock to make things happen. A very professional down to earth hard working agent with a good understanding of our local market and the buyers.
We just wanted to thank Stefon and David so much for your help in purchasing the property.
You have both really gone out of your way to help and your assistance, patience and time has been greatly appreciated. We will highly recommend your agency to people we know!